Ixbet mobile Privacy Policy — Our commitment to protecting your information

This privacy policy applies to the ixbet mobile platform and all its associated services. It explains how we collect, use, and protect your personal information.

Ixbet mobile believes that your privacy is a fundamental right. We are committed to handling your information with care and responsibility. This policy is built in accordance with international data protection laws, in particular the GDPR (General Data Protection Regulation).

Ixbet mobile collects the following types of information:

Ixbet mobile collects your information in the following ways:

• Direct Collection: Information you provide directly during account registration, KYC verification, and when contacting support.
• Automatic Collection: Certain information is collected automatically while you use the platform, through cookies, log files, and tracking pixels.
• From Third Parties: Limited information may be received from payment processors or identity verification services.
• From Public Sources: In some cases, information may be verified against public databases for fraud prevention purposes.

Only the minimum data necessary is collected in each case — nothing more. This is the core principle of data minimization, and it is a standard we uphold.

Ixbet mobile uses your information for the following purposes:

• Account Management: To ensure secure registration, login, password reset, and account protection.
• Payment Processing: To process deposits and withdrawals correctly.
• KYC Verification: To meet legal obligations and prevent fraud.
• Service Improvement: To analyze usage data and improve the platform experience.
• Customer Support: To resolve issues related to your account.
• Bonuses & Offers: To send you relevant offers based on your preferences (with your consent).
• Legal Compliance: To provide information required by government or regulatory authorities.

Ixbet mobile does not sell your data to third parties. However, it may be shared in the following limited circumstances:

• Payment Processors: With bKash, Nagad, Rocket, or your bank — solely to process transactions.
• Identity Verification Services: With approved service providers for the KYC process.
• For Legal Requirements: In response to a court order or a lawful request from a regulatory authority.
• Fraud Prevention: To verify against industry-recognized fraud databases.

In all of the above cases, third parties are contractually bound to uphold our privacy standards and may not use your information for their own purposes.

How long we retain your data depends on its type and purpose:

• Account Information: For as long as your account remains active, and up to 5 years after closure as required by legal obligations.
• Transaction Records: Retention of at least 5 years is mandatory under anti-money laundering laws.
• Support Contact: Up to 2 years after last contact.
• Cookie Data: From session-length to a maximum of 2 years, depending on the cookie type.
• Marketing Information: You will be removed from our marketing list as soon as you unsubscribe.

As an ixbet mobile member, you have the following rights:

To exercise any of these rights, email us at support@ixbetmobile.com or reach out via live chat. We will do our best to respond within 30 days.

Ixbet mobile uses cookies to enhance your platform experience. We primarily use three types of cookies:

• Essential Cookies: For login sessions, security, and core functionality. Disabling these cookies will prevent the site from working properly.
• Functional Cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: To understand how the site is being used — all data is anonymized.

When you first visit the site, you can set your cookie preferences via the cookie banner. You can also manage cookies at any time through your browser settings.

Ixbet mobile is intended exclusively for users aged 18 and above. Knowingly providing services to or collecting data from anyone under 18 is strictly against our policy.

• Age is verified at the point of registration.
• If underage use is suspected, the account will be temporarily suspended.
• Proof of age is mandatory during KYC verification.
• If we become aware that information has been collected from a minor, it will be deleted immediately.

Ixbet mobile may update this Privacy Policy at any time. You will be notified of any significant changes via email or an in-platform notification.

• The date of the last update will always be shown at the top of the page.
• Continued use of ixbet mobile after any changes constitutes acceptance of the updated policy.
• At least 7 days' notice will be given before any major changes.

For any privacy-related questions or concerns, please contact us: